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Citizen cooperation

    Key reasons for citizen cooperation

    Public collaboration is very important. Help us to prevent the causes of any criminal phenomenon that seriously compromises peoples safety and freedom.

    • Collaboration is essential for preventing and ending violence

      Any information could be usefull to the Ertzaintza for the many operations it carries out in the different areas os Prevention, Protection, Pursuit and Response.

    • There is no ideological or religious justification or legitimacy for violence

      Our society is governed by a system that permits the defence of all ideas and the practicing of all religious faiths.

    • We are all potential victims of violence

      Vulnerable people, susceptible to the radical Islamist discourse, and who in the future could be the perpetrators of violent actions, are also victims of a violent phenomenon.

    • No piece of information is unusable

      The Ertzaintza will attend to you and investigate all information. Providing information should not be delayed.

    • Encourage coexistence between citizens

      Hatred towards anything different fractures this coexistence. Terrorism based on Islamic fundamentalism and Islamophobia, examples of hatred towards the different, both promote this undesired fracture.

    If you have any information that could be of interest for tackling organised crime of any kind, the phenomenon of Islamic fundamentalism, politically-based violence or Islamophobia, please contact Ertzaintza intelligence experts.

    • By telephone

      900.840.843 - Confidential direct line with the Ertzaintza

      The phone call will be handled by members of the Central Intelligence Office or recorded by an automatic answering service and analysed afterwards. To ensure anonymity, the phone number will not be saved; therefore, as much information as possible is requested.

    • By Internet

      Anti-terrorism form

      You can also contact us by filling-in this secure on-line form.

    Please remember:

    Take into account that these contact methods are only for providing information or collaborating on matters relating to criminal activities that seriously threaten safety, freedom and coexistence. For other types of offences, consultations or common requests, you can go to the nearest Ertzaintza station or contact via the habitual means.